Member Portal FAQ

How do I access the Member Hub? 

Once Division 56 members are added to the member hub, the system will send a welcome email with your login information. This email will include a link to reset your password.

I didn't receive my welcome email. What should I do?

If you did not receive your welcome email, please send an email to our staff at info@apad56.org.

What is the difference between the Discussion groups and Committee & Task Force groups?

Discussion groups are open to all Division 56 members, and the Committee & Task Force groups are only available to members of those committees and task forces.

What is the difference between the Announcement Group and Member Discussion Group?

These groups have been created to replicate the division listservs. The Announcement Group is specifically for Division 56 related information, and the Member Discussion Group is for any general information you would like to share with other members.

Will this replace the Division 56 listserv?

Yes. Once APA disables the listservs on October 30, 2026, the member hub will be our primary source of communication.

How do I manage my email notifications?

The default on your account is to receive emails and notifications on the website and in the mobile app when any activity takes place in the member hub. If you would like to edit your notification preferences, follow the instructions below:

  1. Once logged in, click on your profile picture
  2. Hover over Account and you will see the option to open Notification Settings
  3. Scroll through the options to disable notifications for emails, in the member hub website, and in the mobile app

How do I update my profile?

We encourage you to update your profile to include any picture and add any information you are comfortable sharing with other Division 56 members. If you would like to edit your profile, follow the instructions below:

  1. Once logged in, click on your profile picture
  2. Hover over Profile and you will see the option to open Edit, Profile Photo, and Cover Photo
  3. Follow the prompts to make any changes you would like for your profile

Who can see my information?

All Division 56 members can view your profile in the Member Directory. If you would like to opt-out of the Member Directory, please follow the instructions below:

  1. Once logged in, click on your profile picture
  2. Hover over Profile and click on the option to Edit
  3. On the Edit Details Information screen, select the Privacy tab
  4. On the Opt-In Directory screen, select NO and save the changes

How do I post a discussion or reply to a message?

All Division 56 members should use the Discussion Groups for posting. We do not have the option to post outside of the Discussion Groups at this time. Creating a post and replying in a Discussion Group is very similar to most social media platforms.

Who has access to the Hub?

Only current Division 56 members and staff have access to the Member Hub.

Who do I contact for assistance?

If you need assistance, please contact our staff at info@apad56.org and they will respond to your email.